Self Service Builder
Stella#5 is a self-service builder for connectivity providers to create a flexible, secure and scalable self-service to give your customers freedom of choice and 24/7 accessibility.
We help mobile network operators, internet service providers, and fibre internet providers to increase revenue via digital services & products launches.
New services = new revenue.
Upgrade your service with 5-star self-service with low-code self-service builder Stella#5.
We’ve embedded 20 years of dedicated experience in one platform to secure your business growth.
Self Service builders you have used to offer
Limited customization for complex service plans
Telcos often have intricate service plans and pricing structures that can be challenging to represent using only pre-built templates, and no way to add any specific functions.
Low scalability for a higher loads
Telco websites often experience high traffic volumes, especially during peak times or emergencies. Many self-service products may struggle to handle this scale efficiently.
Insufficient support for
real-time communication
Telecom websites often require advanced real-time features like live chat, video calling, or VoIP services, which may be difficult to implement with standard builders.
No empathy in behind
Self-service is a side product of bigger products & platforms. No customer journey support, only products & services catalogue.
Costly maintenance
The exponential growth of the cost of ownership & maintenance with custom-made processes and integrations.
Poor integration capabilities
Internal systems integration with Self-service platforms using self-service tools could be challenging.
Limited API integration and poor connectors offer.
Our alpha clients success makes us proud
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"23% load decrease on customer support"
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"+15% customer satisfaction rate"
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“25% faster time-to-market for new services"
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“4x faster service availability check"
Stella#5 works for any size of business.
Subscriber-friendly
Easy to sign and easy-to-use are our main priorities.
We value customer experience most, as satisfied customers bring more value to our clients.
Unlimited customization and integration
We’ve ringed them all: predesigned templates, drag&drop low code and script-based coding environment to design any custom process, service, product or integration your business needs.
On-premise, private cloud, public cloud
Choose any option which fits your business goal & stage of development.
Scales with your business
With a stateless microservice architecture pattern in its core, Stella#5 was made by hands-on engineers to boost our client’s business.
Omnichannel
Availability via Web, Mobile and Chatbots under the single self-service umbrella.
Ready for Phone & Internet Companies
With out-of-the-box building blocks onboard.
Accessible and Omnichannel
Keeping the context of the customer journey, present information in the text form for slow reading for elder & neurodiverse customers (up to 40% of customer base).
Whitelabel and Customizable
On the every level: from branding to each customer-facing screen and widget.
Easy to Integrate
With visual API builder and distributed transactions for service activations and provisioning.
AI co-Pilot for Simplified Interaction
By using fine-tuned model which leads to actions more than information.
“We help telecommunication companies generate more revenue with custom made self service”
Stella#5 is a gateway to interact with customers and engage them in your business offers.
We feel the pain of losing a client when switching between service providers is easy.
We know the importance of revenue growth and the impact of value-added services on ARPU.
We give your customers the power to manage their plans and services and provide a foundation of loyalty & campaign management.
Right-in-time upsells, and payment reminders help build predictable revenue streams and decrease the load on your customer support and service teams.
We give your customers high-quality service so you can focus on your business growth.
